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Frequently Asked Questions (FAQ)
Steel Alive system
I’ve purchased a set. How do I start playing?
You need to:
- Attach your target devices to steel or polymer.
- Bind the targets to your master unit. (instructions down below)
- Download SteelAlive app.
- Start having more fun than ever.
How do I bind the targets?
- While pressing bind button, power master unit.
- Hold master unit close to the target you want to bind.
- Turn on the target you want to bind.
- Wait until it pulses with blue light. Then it will wait for the master restart while flashing green.
- Repeat steps 2-4 for other targets you are willing to bind to your master.
- Restart master unit.
How do I change the batteries?
- Slide the lid in direction showed on the top.
- Pull the ribbon to empty the battery tray.
- Put the fresh batteries inside the tray.
- Close the device with the lid to make it waterproof again.
What is the range of the system?
What batteries are compatible with the devices?
How to update Master’s and Targets’ firmware?
There is a certain workflow to update your whole system with new software.
If there is a new software/firmware version, the App will notify you about it.
- Grab a donut.
- Update master.
- Grab a cup of coffee.
- Update targets.
How to replace an LED or an LED cable?
How many targets can I connect to the Master?
How long do the batteries last?
My Target won't stick to the steel surface. What do I do?
Are the devices waterproof?
My Target doesn't work properly. What do I do?
- Make sure the target cycles approximately through 6 colors after powering up. If it doesn't change the batteries. You can check the battery level in the smartphone app.
- Make sure the Target is bound to the selected Master unit. Target won't stop cycling through 6 colors if it is not connected to previously bound Master Unit.
Why the LED doesn’t have all colors?
Steel Alive mobile app
What is the subscription cost and what do I get for that?
Standard price of the subscription is 9.99$/month.
Subscribing gives you the access to all Steel Alive Games and Drills, Ranks&Highscores. What is more, you join our Steel Alive family!
How to sign up?
How do I start a Game/Drill?
- Open your Steel Alive app.
- Connect your targets and set them up using the configuration wizard.
- Click “New game” and select a game/drill of your choice.
- Before you start shooting, please read the short instruction under “How to play?” button.
What is the minimum number of Targets required?
I can’t find the iOS app. Why?
How to update the app?
Is my smartphone/tablet compatible?
Your mobile device should run Android OS version 4.4 or higher and support Bluetooth Low Energy (4.0).
A fully functional iOS app is in the making. All Apple iPhones and iPads with iOS version 9.0 or higher will be fully compatible. The app will become available on AppStore in January 2019.
Why cannot I connect to the Master?
- Make sure the antenna is connected to the Master.
- Check if power button on the Master is lit up. If not, turn on the Master by pressing the power button.
- If power button on Master unit doesn’t light up, change the batteries.
- Check if your device supports Bluetooth Low Energy (4.0).
What are the safe shooting distances and what type of ammunition can I use?
Where can I use Steel Alive System?
Steel Alive System can be easily deployed in almost every environment. If you are shooting airsoft or airgun you can use Steel Alive system anywhere it is safe for you and other people. ALWAYS check local law before you start shooting airsoft or airgun.
You can deploy Steel Alive system everywhere it is safe and legally allowed to shoot with firearms. ALWAYS remember to obey the law and shoot safely. If you want to use Steel Alive system on public shooting range remember to ask the shooting range authorities for permission to deploy the system.
Manuals & documents
Before purchasing our system, please read our Purchase and Use Conditions
Device binding guide click to expand
Hardware assembling guide click to expand
Mobile app guide click to expand
Troubleshooting guide click to expand
Detailed user manual for "Steel Alive Target" and "Steel Alive Master":Download user manual
Mobile app legal documents:
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